ETHICAL TRUST

Module 1:

ETHICAL TRUST - A New Model of Business Ethics
An overview of the program.

Presents the core premise:
How optimizing levels of trust with stakeholders through strategic ethical decision making and implementation leads to more successful organizations.

Module 2

WHAT IS ETHICAL TRUST?

An exploration of what is Ethical Trust:

  • Definitions of Ethical Trust 
  • What Constitutes Ethical Trust - The 6 Aspects of Trust 
  • The Three Dimensions of Ethical Trust 
  • The Rational and Emotional Nature of Ethical Trust 
  • Ethical Strategies to Support Trust 
  • The Ethical Trust Grid for Measuring Trust
Module 2 Live

Module 3

MANAGING ETHICAL TRUST
Measuring Trust so it can be managed ethically.

An Introduction to The Trust Grid - A new tool for seeing the world through the "Eyes of Ethics and Trust". 

Using The Ethical Trust Grid to measure levels of Trust and how it provides the means to manage and improve levels of Trust in an organization.

Module 4

ETHICAL STRATEGIES to OPTIMIZE TRUST
Exploring specific ethical strategies that can be used to manage and improve levels of Trust in an organization.  

  • Congruency
  • Listening
  • Integrity
  • Values
  • Empowerment
  • Transparency
Module 4 Live

MODULE 5:

ETHICAL TRUST -CLIENT/CUSTOMER RELATIONS
A review of the principles. 

A STEP-BY-STEP GUIDE ON HOW HOW TO USE THE ETHICAL TRUST. GRID

How to measure Trust. The necessary first step to understanding  how clients/customers think and feel. 

MODULE 6:

ETHICAL TRUST - CLIENT/CUSTOMER RELATIONS
A review of the principles. 

A STEP-BY-STEP GUIDE ON HOW HOW  TO CONDUCT AN ETHICAL TRUST SURVEY

A. review of The Ethical Trust Grid.
Become a Detective through Artful Questioning. The Cycle of Thinking and Emotions. Using Word Wheels.

Module 7

ETHICS, TRUST, and MONEY
The special place Money has in the world of Trust and Ethics.

Why understanding  the 'real' meaning of the phrase "The Financial System is based on Trust" is critical to recognizing the role money plays in every organization.

Module 5 Live

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